Technical tips
Maximize your Rolland paper usage
Please note this section is intended for paper suppliers and printers that use Rolland’s environmentally friendly fine papers for commercial use.
Download our printing tips
Paper is an important element in printing high quality documents. Simple and effective tools are available to ensure superior print results.
Download our printing charts
Digital, reprographic and commercial tests are conducted on all of our commercial papers. Consult our printing charts to see if your paper is recommended for use on your press technology.
Commercial Printing Chart
Digital and Reprographic Printing Chart
How to read and correctly interpret our labels
Need help interpreting our product labels?
For more information, contact us
QUEBEC/INTERNATIONAL
Fadi Nohra, Technical Representative
Cell phone: 450 275-4964
fnohra@rollandinc.com
CANADA/USA
John Fluke, Technical Representative
Cell phone: 608 770-6607
jfluke@rollandinc.com
Need help?
1. See our Customer Manual
Refer to our Customer Manual for paper claims procedures. If you do not have a copy, contact Rolland Technical Service.
2. Form Completion
After consulting our Customer Manual, download the required form here. Make sure all information indicated in red is completed so we can process your request quickly. Use the corresponding website sections to find your required information.
3. Info Accuracy
To expedite the process, please complete all documents as accurately and completely as possible.
4. Prepare Printed and Unprinted Samples
Samples demonstrating the issue with the product identification number(s) must accompany your claim. Refer to Chapter 4 of the Manual for sample preparation information.
5. Application Submission
Please send your printed form with the prepared samples to your paper vendor. Send all security paper samples to Rolland Technical Service.