Maximize your Rolland paper usage
Please note this section is intended for paper suppliers and printers that use Rolland’s environmentally friendly fine papers for commercial use.
For more information, contact us
Fadi Nohra, Technical Representative
Cell phone: 450 275-4964
John Fluke, Technical Representative
Cell phone: 608 770-6607
Cesar Pereira, Technical Representative
Cell phone : 450 712-0254
1. See our Customer Manual
Refer to our Customer Manual for paper claims procedures. If you do not have a copy, contact Rolland Technical Service.
2. Form Completion
After consulting our Customer Manual, download the required form here. Make sure all information indicated in red is completed so we can process your request quickly. Use the corresponding website sections to find your required information.
3. Info Accuracy
To expedite the process, please complete all documents as accurately and completely as possible.
4. Prepare Printed and Unprinted Samples
Samples demonstrating the issue with the product identification number(s) must accompany your claim. Refer to Chapter 4 of the Manual for sample preparation information.
5. Application Submission
Please send your printed form with the prepared samples to your paper vendor. Send all security paper samples to Rolland Technical Service.